I’m just like everyone else. I like to know that my call gets to the right person at the right time for the right price. It’s not rocket science. It’s common sense.
The question is which one will give me all the above – Securus or GTL?
Securus CEO Richard A. Smith threw down the gauntlet and set the rules. Objecting to GTL’s claims of comparable features and services, Smith called for an independent judge to study both companies’ products and service capabilities. Smith emphasizes the competitive advantage of Securus’ investments. The company has spent $700 million in product development, technical platform improvements and company acquisitions. Securus established a modern Technology Center and US Customer Service Center.
Both Securus and GTL provide technology and call management solutions for use by civil and criminal justice institutions. Both provide essential services. This is product line versus product line. Which platform has the power, flexibility, technical smarts and overall economical value to take home the prize?
Smith is confident that he has the better system. Securus has conducted customer surveys among customers who have switched from GTL to Securus. The findings have revealed that Securus is preferred three to one. Those surveyed found Securus technology, value and customer service experience superior.
On paper, the two companies are comparable but platform performance and customer satisfaction may be the deciding factors for me. Let the bake off begin.
Starting a business takes a lot of work. For one thing, people have to set up the content, the brand, and the products as well as services. However, the marketing of the business which includes online reputation management is another full time in and of itself. When someone is busy trying to set up his brand, then he is not going to have time to promote his brand and network with others. the same could be said the other way around. There are a few solutions that one could use in order to manage this. However, one recommended solution by onlinereputationreviews.com is to hire an online reputation management company.
Online reputation management companies take over some of the work so that the business owner can focus on building his business while the agent provides optimized content and reaches out to people so that they could see the type of company that is being built. If people do not know about the company, then they will not be likely to visit. Also, the online reputation manager will monitor the reputation of the brand by looking for any mentions. If there is a positive mention of the brand, then it is no problem. Negative mentions of the brand may need to be addressed so that it does not spread and destroy the company.
The time to think about online reputation management is in the beginning. This will make sure that the recovery time from any scandals or crises is really short. After all, no one wants to have to wait years to get his business back on track. Therefore, an online reputation management company should be hired as soon as possible. Waiting for a crisis could prove to be very costly. An online reputation management company can also provide advice on what to do to maximize the online reputation of the brand.
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